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Investment Tiers

Pay for results, not for software.

A small monthly floor. A per-booking fee only when we catch customers your team missed. Your incentives and ours, aligned.

Overflow

299,000₫/month floor + 300,000₫ per booking

Start here. Low commitment. Pay almost nothing if we don’t perform.

  • check24/7 AI coverage on Zalo OA + Facebook Page
  • checkOff-hours + overflow threshold (configurable)
  • checkAttribution engine + up to 500 ZNS/mo
  • closeReactivation campaigns (Performance tier only)
Start with Overflow
Most Popular

Performance

499,000₫/month floor + 250,000₫ per booking + 7% upsell

Capture the full upside. Reactivation, targeted promotions, sentiment-routed reviews.

  • checkEverything in Overflow
  • checkDormant reactivation + targeted promotions
  • checkSentiment-routed Google review requests
  • checkComplication detection + staff alerts
  • checkQuarterly strategy review + up to 2,000 ZNS/mo
Start with Performance

Full Stack

999,000₫/month floor + 200,000₫ per booking + 10% upsell + CSM

For clinics running a real operation across multiple locations.

  • checkMulti-branch dashboard + cross-branch routing
  • checkCustom AI tuning (tone, terminology, brand voice)
  • checkDedicated customer success manager + QBR
  • check99.5% SLA + 10,000 ZNS pooled across locations
Talk to us
insights

“One caught booking per week pays for Performance tier - plus the floor. One-tenth the cost of a Facebook-ad booking.”

The math at Performance tier

Questions sophisticated buyers ask

Common questions about the pay-for-results agency model.

Is there a setup fee?

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No. Onboarding is included. Expect 3–5 hours of your team’s time for knowledge base review and channel connections. No hidden charges.

What’s the minimum commitment?

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30-day zero-fee pilot, then 3-month minimum after conversion. Month-to-month after, 30 days’ notice. Annual contracts: 10% discount on the floor.

How does attribution work?

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AI must have sent 3+ messages, booking within 48 hours, no active staff handling. Off-hours bookings always count. Every attribution inspectable in your dashboard. Dispute any within 30 days.

Do you replace my Facebook ad agency?

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No - we’re complementary. Ads drive inquiries. We convert the ones your team can’t reach in time. Better ads = more value from us during spikes.

What about my customer data?

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Row-level isolation at the database layer - not a policy. During pilot we only see live messages, never your history. Export or delete anytime. Full audit log in your dashboard.
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